FAQ

FAQ2019-07-30T05:49:08+00:00

These are a selection of commonly asked questions – if you need further information please contact us HERE

Is there a mobile phone signal at the property?2019-07-18T14:49:58+00:00

The Dinney seems to have a more than adequate mobile phone signal for a rural area.

Taxis2019-07-18T14:49:35+00:00

If you require a taxi whilst staying at The Dinney it is recommended that it is booked a few days in advance, especially for weekend evenings

Bridgnorth Taxis 01746 765000/761062

ATR 01746 769000

Bruce Cabs 01746 766161

Brambles 01746 767076

A-Line 01746 767777

Taxis Express 01746 767685

Do you allow dogs?2019-07-18T14:48:46+00:00

Yes, we allow well-behaved dogs at £5 per night per dog.  However they must be kept on a lead around the cottages and farmbuildings.  Please note that dogs are not allowed in the dining room.

Do you have linen available?2019-07-18T15:07:10+00:00

Yes, we supply all bed linen and towels.  However, if you need towels for use away from The Dinney for swimming etc. you will need to supply those yourself

Do you have high chairs and cots available?2019-07-18T15:05:24+00:00

Travel cots, high chairs and stair gates are available free of charge.  Please request when booking.  Please bring your own bedding for the cot

Do I need to bring anything for cooking and eating?2019-07-18T14:47:59+00:00

Garden Cottage is well equipped for catering for yourselves.  Salt & pepper, washing-up liquid & coths, T-towels & dishwasher tablets supplied.

Cancellation – what happens if we need to cancel our holiday?2019-07-18T15:00:23+00:00

We recommend all our guests take out their own travel insurance.  Please see our Terms & Conditions before booking

Fuel and Power – are they included in the price?2019-07-18T14:45:38+00:00

Yes, the cost of your room/cottage includes all heat and light

Arrival and Departure – what time can we arrive and when do we have to leave?2019-07-18T14:44:57+00:00

Arrival time is anytime from 4pm.  Departure is by 10 a.m

Earlier arrival times and later departure times are by arrangement only

What do we do if we have problems during our stay?2019-07-18T14:59:43+00:00

The owner/manager lives on site so most minor problems can be resolved quickly

Will The Garden Cottage be cleaned during our stay?2019-07-18T14:44:07+00:00

The self-catering cottage is not cleaned during your stay.  However an extra clean can be requested at an extra charge

Are there any rules regarding celebrations during our stay?2019-07-25T08:31:35+00:00

At The Dinney we try to have a relaxed environment.  However, it is very important that any celebrations do not disrupt the stay of guests in any of our other Rooms or Cottages.

Please be considerate when playing music and BBQing, especially in the summer months when windows are open.

Small fireworks are permitted by arrangement (please remember we have farm animals and many guests bring their dogs on holiday with them)

Do you cater for specific accessibility needs?2019-07-18T14:56:35+00:00

Our accommodation is generally very user friendly but if you have specific accessibility needs then please give us a call to discuss

Can we smoke inside the property?2019-07-18T14:56:04+00:00

All the properties are strictly non smoking

Will I receive any booking confirmation?2019-07-18T14:51:30+00:00

You will receive comprehensive information by email prior to your arrival

How and when do I pay the balance?2019-07-18T14:43:13+00:00

We accept all major credit cards, BACs, cash or cheques

Payment is due on departure.

CONTACT US

The Dinney Holiday Cottages, Chelmarsh, Bridgnorth, Shropshire WV16 6AU

Phone: 01746 861 070